Archive for Supervisory Workshops

Win-Win Communication Skills

Click here to download course description.

Good communication is the foundation of good relationships, team work and healthy company cultures. The goal of this course is to provide you with proven techniques for enhancing your communication effectiveness with others both face to face and over the phone.

Audience:

Managers, supervisors, and employees who wish to strengthen their ability to communicate with others more effectively.  Group size: from 12 to 24 people. This course is ideal for greater communication consistency within entire departments or even company-wide training.

Proven Objectives and Content:

  • Reaffirm and build on your existing communication strengths
  • Identify barriers to avoid that break down communication
  • Increase your impact and clarity when communicating
  • Invite greater understanding and cooperation from others when communicating expectations or making a request
  • Confirm understanding with effective two-way communication
  • Review and practice effective listening approaches to enhance your listening skills
  • Explore essential ingredients of successful communication
  • Confirm one or two steps you will work on to become a more effective communicator

Participant Benefits:

  • Inviting better responses and results from coworkers and customers
  • Approaches for greater communication confidence, clarity and consistency
  • Options for improving one and two-way communication and trust
  • Listening approaches to practice beyond the workshop
  • Relationship and mutual respect enhancement reminders
  • Proven tools for enhancing departmental or organizational information sharing

Tangible Results:

This solid program has been a best seller for over twelve years for good reason.  It is highly interactive, provides practical approaches for every day use and it invites noticeable improvements in workplace communication and teamwork. Many of our clients have had us come back several times to train more employees or even their entire staff due to the welcomed results.

Accountability & Measurement:

This single-day workshop includes self-assessments and a follow-up email reminder after sessions to accelerate and reinforce application after the training. These follow-up approaches (and optional compatible training modules) help boost sustainability and daily practice by more of your people.

Program Delivery Includes: 

  • Interactive workshop and useful reference workbook
  • In session individual personal communication improvement plan
  • Quick and helpful self-assessments and group hands-on practice
  • Executive summary of all participant feedback

Program Length/Commitment:

Standard program structure is:  One full-day, with up to an email reminder within 4 weeks to support application and practice time and to help reinforce positive communication behavior improvements.

Program Investment:

Program investment for this instructor-lead, interactive workshop is very fair and affordable.

Target Growth Areas:

  • Interpersonal skills
  • Shared understanding & teamwork
  • Self-knowledge & self-management
  • Relationship improvement tools
  • Listening skill improvement practices
  • Leadership communication tools
  • Interdepartmental communication
  • Greater cooperation/team trust

“The single biggest problem in communication is the illusion that it has taken place”.
– George Bernard Shaw

 “Electric communication will never be a substitute for the face of someone who with their soul encourages another person to be brave and true.”
 – Charles Dickens

When asked: “would you recommend this workshop to others?”  Out of the last 10 workshops we conducted,

100% of attendees said “YES”.

When who would most benefit? Participants said:

  • I found this very valuable content!
  • Good for every organization.
  • Gives some very realistic and life situations for communication.
  • Everyone has room for improvement.
  • To all supervisors.
  • Co-workers, so they can be better listeners.
  • Others in my group and my boss.
  • Colleagues I work closely with.
  • Co-workers – we all can use some help in communicating with others.
  • All engineers to better communicate with customers.
  • Other co-workers.
  • Working level leaders in the company.
  • The whole company.

Posted in: Employee/Team Workshops, Supervisory Workshops

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Time & Priority Management

Click here to download course description.

This workshop is designed to help you build and maintain a time and priority management system that works for you in your environment.  It provides a structured approach for being more effective with tools that can assist you in focusing on and accomplishing what’s most important.

Audience:

Managers, supervisors, and employees who wish to strengthen their ability to communicate with others more effectively.  Group size: from 12 to 24 people. This course is ideal for greater communication consistency within  departments or teams.

Proven Program Flow:

  • Explore the five essential ingredients of a great planning system
  • Clarify/confirm where your time is presently spent
  • Determine daily areas needing greater control
  • Reaffirm your highest values for planning focus
  • Write at least one long-term work and family goal along with intermediate steps to help make it happen
  • Begin or update an on-going, written and prioritized “to do/task” list
  • Review proven monthly, weekly and daily tracking systems    that support your preferred lifestyle
  • Explore the value of both digital and pen & paper planning tools
  • Revisit several proven productivity and prioity management techniques

Participant Benefits:

  • Planning tools to better respond to coworkers and customer priorities
  • Scheduling and work managment tools for greater confidence nd consistency
  • Greater fulfillment from focusing on highest value action items
  • Control factors that can ease stress when practiced
  • Tracking systems to avoid mistakes and stay focused
  • Proven tools for enhancing personal effectiveness

Tangible Results:

This solid program has been a top seller for several years for good reason.  It is highly interactive, provides practical approaches for every day use and it invites noticeable improvements in self-management and use of time planning tools. Many of our clients have had us come back several times to train more employees or even their entire staff due to the welcomed results.

Accountability & Measurement:

This single-day workshop includes brief self-assessments and reminder tips to reinforce application after the training. Optional compatible training modules can help boost sustainability and daily practice by more of your people.

Program Delivery Includes:

  • Interactive workshop and useful reference workbook
  • In session individual personal communication improvement plan
  • Helpful mini assessments and group hands-on practice
  • Executive summary of all participant feedback

Great Returns on Your Skill-Building Investment!

Contact us for greater saings when combining multiple training services.

Target Growth Areas

  • Effective goal setting
  • Prioritization and planning
  • Self-knowledge & self-management
  • Scheduling and accountability tools
  • Best practices for work & event mgt.
  • Ways to get and stay focused
  • Tracking tips and practices to help prevent errors/mistakes

 “We don’t just do projects – we just do actions…real next actions to move projects along”.
      
 –  David Allen 

“Time is a sequence of events – we don’t manage time but we can choose the sequence of events.”
       – Hyrum Smith

 When asked: “would you recommend this workshop to others?”  Out of the last 5 workshops we conducted,

95% of attendees said “YES”.

 When asked to who or why? Some of the many participant comments were:

  •  All of our company!
  • Good for every organization.
  • Gives some very realistic and life situations for communication.
  • Everyone has room for improvement.
  • To all Supervisors.
  • Co-workers, so they can be better listeners.
  • Others in my group and my boss.
  • Colleagues I work closely with.
  • Co-workers – we all can use some help in communicating with others.
  • All engineers to better communicate with customers.
  • Other co-workers.
  • Working level leaders in the company.
  • The whole company.

 

Posted in: Employee/Team Workshops, Management/Leadership Workshops, Supervisory Workshops

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Managing Change

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Goal 

This workshop is designed to help your organization’s departments and individuals understand the process of change, the environmental conditions for long-term successful change, and how to individually take control of one’s own change process in the midst of organizational change.

 Objectives

In order to strive to achieve the workshop goal, we will accomplish the following objectives:Understand the process of change and identify the common misconceptions that block successful completion of the process

  • Understand the process of change and identify the common misconceptons that block successful completion of the process
  • Recognize the impact of change on the individual:  mental, physical, behavioral and what to do to minimize its effects
  •  Understand natural resistance to change, along with effective strategies to deal with internal resistance
  •  Learn how to control the thought process, in order to CHOOSE more empowering responses to required changes
  • Practice the REFRAME technique with a Client-Specific Situation
  •  Develop an action plan / strategy to deal with a current/ or anticipated change situation

Posted in: Management/Leadership Workshops, Supervisory Workshops

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Enhancing Employee Performance

“The Performance ap·PRAISE·al”

Click here to download course description.

This workshop is designed to provide you with the techniques to turn the Performance ap·PRAISE·al into a valuable tool for employee motivation. The focus is on effective preparation and delivery.

Audience:

Designed for managers and  supervisors, to strengthen their ability to prepare and facilitate performance appraisals more effectively.  Group size: from 10 to 20 managers. This course is ideal for instilling better appraisal consistency within departments and the overall organization.

Proven Program Flow:

  • Identify and overcome obstacles to the evaluation process
  • Use the performance ap·PRAISE·al as a management tool for employee motivation
  • Manage your expectations in order to get the most from your employees
  • Set “clear criteria” for evaluation
  • Encourage employee self-evaluation
  • Improve your delivery style
  • Incorporate the key elements into an effective evaluation system
  • Make the best of an existing systemIdentify some of the many things that shape our attitudes

Participant Benefits:

  • Inviting better responses and results from communication with appraisals
  • Approaches for greater communication confidence, clarity and consistency
  • Practice improving one and two-way communication and trust
  • Listening approaches to practice beyond the workshop
  • Relationship and mutual respect enhancement reminders
  • Proven tools for enhancing commitment and follow-up accountability

Tangible Results:

This highly interactive workshop provides practical approaches for every day use and it invites noticeable improvements in workplace communication and teamwork. Many of our clients have had us come back several times to train more employees or even their entire staff due to the welcomed results.

Accountability & Measurement: 

This single-day workshop works best when combined within a leadership series or by scheduling follow-up assessments and reinforcement training to accelerate and reinforce application of behavior principles.

Program Delivery Includes: 

  • Interactive on-site workshop and useful reference workbook
  • In session individual leadership improvement plan
  • Helpful leadership assessments and group hands-on practice
  • Executive summary of all participant feedback

Great Returns on Your Skill-Building Investment!

Contact us for greater saivngs when combining multiple training services.

Target Growth Areas:

  • Analyzing and planning skills
  • Shared understanding & commitment
  • Self-knowledge & self-management
  • Team performance improvement tools
  • Listening skill improvement practices
  • Leadership communication tools
  • Relationship communication
  • Greater cooperation and follow-thru

 “Life has no rehearsals, only performance.”
         – Proverb

 “Virtue is more clearly shown in the performance of fine actions than in the non-performance of base ones.”
          – Aristotle

When asked: “would you recommend this workshop to others?”  Out of the last 10 workshops we conducted,

100% of attendees said “YES”.

When asked to “who” or “why?” some of the many participant comments were: 

  • All of our company supervisors.
  • Good for every organizations’ leaders.
  • Helpful planning and practice for better results from appraisal process.
  • Takes the fear /reluctance out of the appraisal proces.s
  • To all Supervisors.
  • Others in our dept. including our boss.
  • All leaders who need to do appraisals.
  • To better communicate with staff.
  • Other co-workers.
  • Working level leaders in the company.

Posted in: Management/Leadership Workshops, Supervisory Workshops

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Effective Delegation and Follow-up Skills

Click here to download course description.

This workshop is designed to provide you with effective methods for delegating work to employees in a manner that encourages high productivity and employee commitment.

Audience:

Managers, supervisors, and employees who wish to strengthen their ability to delegate more effectively.  Group size: from 10 to 20 people. This course is ideal for greater supervisory consistency for reinforcing healthy organizational culture.

Participant Benefits:

  • Approaches for greater delegation confidence, clarity and consistency
  • Better responses and results from coworkers and customers
  • Options for improving expectations and trust
  • Relationship and respect enhancement reminders
  • Proven tools for enhancing departmental or organizational information sharing

Tangible Results:

This program is highly interactive, provides practical approaches for everyday use and it invites noticeable improvements in workplace responsibility and teamwork.

Accountability & Measurement:

This single-day workshop includes helpful formats to accelerate and reinforce application after the training. Optional compatible training modules can help boost sustainability and daily practice by more of your people.

Program Delivery Includes:

  • Interactive workshop and useful reference workbook
  • In session individual personal communication improvement plan
  • Quick and helpful  group hands-on practice.
  • Executive summary of all participant feedback

Program Length/Commitment:

Standard program structure is:  One full-day, with up to an email reminder within 4 weeks to support application and practice time and to help reinforce positive communication behavior improvements.

Proven Program Flow:

With an open mind and a willingness to participate you will learn:

  • The value of delegation to you and your employees
  • How to identify what can or can’t be delegated
  • When to delegate and when not to delegate
  • How to decide to whom to delegate a job or task
  • SIX Steps to successful delegation
  • How to “keep it delegated”

The focus of this workshop is on practical and usable information, including do’s and don’ts, problem prevention and time-saving tips.

Target Growth Areas:

  • Shared accountability
  • Shared understanding & teamwork
  • Communicating expectations
  • Observation and feedback skills
  • Leadership tools
  • Greater cooperation/team trust

“With delegation comes experience, with experience comes better decision making.” 

“The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint enough to keep from meddling with them while they do it.”
       –  Theodore Roosevelt

When asked: “would you recommend this workshop to others?”  Out of the last 10 workshops we conducted,

90% of attendees said “YES”.

 When asked to who or why? Some of the many participant comments were: 

  • Working level leaders in the company.
  • All of our company!
  • Good for every organization.
  • Gives some very realistic and life situations for communication.
  • Everyone has room for improvement.
  • To all Supervisors.
  • Co-workers, so they can be better listeners.
  • Others in my group and my boss.
  • Colleagues I work closely with.
  • Co-workers – we all can use some help in communicating with others.
  • Other co-workers.
  • The whole company.

Posted in: Management/Leadership Workshops, Supervisory Workshops

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Effective Coaching Skills For Peak Performance

Click here to download course description.

This workshop is designed to help Managers and Supervisors practice and enhance important behavior coaching skills that can enable them to further develop their human resources and gain more of their commitment.

Audience:

Managers and supervisors who wish to strengthen their ability to develop their people individually and collectively with a more consistent coaching leadership style.  Group size: from 10 to 20 people. This course is very good for helping those in supervisory roles to encourage, correct and bring out the best in their staff or team members.

Proven Objectives and Content:

  • Identify styles of management and their consequences
  • Recognize what it takes to be a great coach/manager consistently
  • Prove why coaching is so important to valuable skill development
  • Incorporate an easy to remember and use, four-step coaching process
  • Communicate expectations in a way that makes others want to follow through
  • Practice how to provide reinforcing, skill-building and corrective feedback
  • Use worksheets to help you conduct effective coaching/counseling sessions now and in the future

Participant Benefits:

  • Inviting better responses and results from coworkers and customers
  • Approaches for greater communication confidence, clarity and consistency
  • Options for improving one and two-way communication and trust
  • Listening approaches to practice beyond the workshop
  • Relationship and mutual respect enhancement reminders
  • Proven tools for enhancing departmental or organizational information sharing

Tangible Results:

This program has been very popular with our clients for several years for good reason.  It is very helpful, interactive and provides real world approaches that managers and supervisors can use every day. Your leaders can help facilitate improvements in workplace communication, accountability and teamwork.

Accountability & Measurement:

This single-day workshop includes self-assessments and a follow-up email reminder after sessions to accelerate and reinforce application after the training. These follow-up approaches (and optional compatible training modules) help boost sustainability and daily practice by more of your people. 

This workshop works best when combined within a leadership series or by scheduling follow-up assessments and reinforcement training to accelerate and reinforce application of behavior principles.

Program Delivery Includes: 

  • Interactive on-site workshop and useful reference workbook
  • In session individual leadership improvement plan
  • Helpful leadership assessments and group hands-on practice
  • Executive summary of all participant feedback

Great Returns on Your Skill-Building Investment!

Contact us for greater saivngs when combining multiple training services.

Target Growth Areas:

  • Practice with employee interactions
  • Shared understanding & motivation
  • Self-knowledge & self-management
  • Relationship improvement tools
  • Listening skill improvement practices
  • Supervisory feedback tools
  • Employee morale
  • Greater cooperation/team trust

“All coaching is, is taking a player where he can’t take himself.”
         – Bill McCartney, Defense Coordinator, Sand Francisco ’49ers

” Selecting the right person for the right job  is the largest part of coaching.”
        – Philip Crosby,  Reflections on Quality

When asked: “would you recommend this workshop to others?”  Out of the last 10 workshops we conducted,

100% of attendees said “YES”.

When asked to “who” or “why?” some of the many participant comments were: 

  • Anyone in a leadership position or hopes to be one.
  • I found this very valuable content!
  • Good for every organization.
  • The templates will be useful when speaking with employees.
  • To all Supervisors.
  • Great technique!  I generally hate these things.  This was excellent.
  • Others in my group and my boss.
  • Colleagues I work closely with.
  • I liked the worksheets and templates.
  • Informative entertaining and able to get everyone to fully participate is real talent!
  • Working level leaders in the company.

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Making Meetings More Effective

Click here to download course description.

This workshop is designed to help both meeting leaders and participants maximize their skills to accomplish more in less time at meetings.  It is also designed to encourage better consensus building and decision-making through effective facilitation techniques.

Audience:

Because we spend more time in meetings than ever before…this training is ideal for managers, supervisors, and employees who wish to strengthen their ability to lead or assist in making meetings more productive or effective.  Group size: from 8 to 16 people. This course will pay for itself in practical tips tools and practices that can be used right away to improve existing or future meetings. It also helps with meeting behavior consistency within departments and company-wide.

Proven Objectives and Content:

  • Identify present meeting strengths and improvement needs
  • Clarify the best type of meeting for achieving your objectives
  • Measure your meetings against successful meeting ingredients
  • Practice building a results-getting agenda
  • Identify when it is better to lead or facilitate a meeting
  • Discover ways you can be a more productive participant at meetings
  • Confirm ways to get the meeting focused and keep it focused
  • Learn techniques for encouraging helpful participation and avoiding negative behavior issues

Participant Benefits:

  • Discover ways to invite better meeting prep and results from all participants
  • Approaches for greater communication confidence, clarity and consistency
  • Options for productive information and decision making meetings
  • Hands-on practice and templates to utilize
  • Trust and mutual respect enhancement reminders
  • Proven tools for enhancing departmental or organizational accountability

Accountability & Measurement:

This one-day workshop works best when combined within a leadership series or by scheduling meeting facilitation training to accelerate and reinforce application of behavior principles.

Program Delivery Includes: 

  • Interactive workshop and useful reference workbook
  • In session individual leadership improvement plan
  • Helpful meeting assessments and group hands-on practice
  • Executive summary of all participant feedback

Great Returns on Your Skill-Building Investment!

Contact us for greater saivngs when combining multiple training services.

Target Growth Areas:

  • Ingredients for successful meetings
  • Setting effective meeting objectives
  • Creating agendas that work for you
  • Meeting facilitation best practices
  • Balancing meeting input and control
  • Helpful communication tools
  • Meeting evaluations for improvement
  • Facilitating participant accountability

“When the outcome of a meeting is to have another meeting, it has been a lousy meeting.”
– Herbert C. Hoover, 31st US President 1929-1933

 “Any single problem can be made unsolvable if enought meetings are held to discuss it.”
 – Unknown

When asked: “would you recommend this workshop to others?”  Out of the last 19 workshops we conducted,

100% of attendees said “YES”.

When asked to “who” or “why?” some of the many participant comments were: 

  • All of my peers and clients.
  • It will improve our productivity.
  • Tools to help improve any meeting.
  • I found this specific training very useful.
  • Good reinforcement of best practices.
  • To all who need to run or participate in meetings.
  • Time saved in meetings will help.
  • Others in my group and my boss.
  • Colleagues I work closely with.
  • Good tips and takeaways.
  • Creating better agendas for meetings with clients and co-workers.
  • Training is extremely valuable.
  • Good ideas on how to deal with meetings.
  • Practice meetings and preparing agenda.

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Organizational Teamwork

Click here to download course description.

This one-day interactive workshop is designed to help your organization’s departments and individuals work together better and function more as a cohesive team.

Audience:

Managers, supervisors, and employees who wish/need to strengthen their ability to work together with others more effectively and with better results.  Group size: from 6 to 18 people. This course is ideal for greater team consistency within/between departments or even company-wide training.

Participant Benefits:

  • Inviting better responses and results from coworkers and customers
  • Approaches for greater communication confidence, clarity and consistency
  • Options for improving one and two-way communication and trust
  • Practical approaches to continue practicing beyond the workshop
  • Relationship and mutual respect enhancement reminders
  • Proven tools for enhancing departmental or organizational information sharing

Tangible Results:

This solid program has been a best seller for over twelve years for good reason.  It is highly  interactive, provides practical approaches for every day use and it invites noticeable improvements in workplace communication and teamwork. Many of our clients have had us come back several times to train more employees or even their entire staff due to the welcomed results.

Accountability & Measurement

This proven program has been a best seller for over twelve years for good reason.  It is highly interactive, provides practical approaches for everyday use and it invites noticeable improvements in workplace teamwork. Many of our clients have had us come back several times to train more employees or even their entire staff due to the welcomed results.

Program Delivery Includes:

  • Interactive workshop and useful reference workbook
  • In session individual personal communication improvement plan
  • Quick and helpful self-assessment
  • Hands-on team applicatoin practices
  • Executive summary of all participant feedback

Program Length/Commitment:

Standard program structure is:  One full-day, with up to an email reminder within 4 weeks to support application and practice time and to help reinforce positive team behavior improvements.

Proven Program Content:

During the workshop goal, we will accomplish the following objectives:

  • Identify the key shared characteristics of successful teams and team members
  • Refine and communicate the vision for your functional area or project team
  • Clarify and recommit to shared values employees want to support
  • Identify areas you like most about your team or department and (magic wand) areas you would change or improve and how
  • Assess each team member’s behavioral strengths and weaknesses
  • Understand different behavior styles and how they affect yourself and your team interactions
  • Practice techniques to improve interpersonal relations with team members, supervisors, co-workers and clients
  • Develop a personal action plan to increase your own professionalism as a productive team player
  • Explore team development stages and ways to maximize team effectiveness

Target Growth Areas:

  • Shared understanding & teamwork
  • Self-knowledge & self-management
  • Relationship improvement tools
  • Greater team accountability & results
  • Interpersonal communication tools
  • Interdepartmental communication
  • Greater cooperation/team trust

“If everyone is moving forward together, then success takes care of itself.”
        –  Henry Ford

“Talent wins games, but teamwork and intelligence wins championships.”
        – Michael Jordan 

When asked: “would you recommend this workshop to others?”  Out of the last 10 workshops we conducted,

95% of attendees said “YES”.

When asked to who would you recommend this training for? Some of the many participant comments were:

  •  All of our company!
  • Good for every organization.
  • Gives some very realistic and life situations for communication.
  • Everyone has room for improvement.
  • To all Supervisors.
  • Co-workers, so they can be better listeners.
  • Others in my group and my boss.
  • Colleagues I work closely with.
  • Co-workers – we all can use some help in communicating with others.
  • All engineers to better communicate with customers.
  • Other co-workers.
  • Working level leaders in the company.
  • The whole company.

 

Posted in: Supervisory Workshops

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